Return or replace items

You have a 7 days period since the reception of the order to return the product. To do so, you should send us an email to halo@haloheadband.online telling us the reason of the return. 

• If the return is because we have made a mistake, you should send us the product to our offices. Once we receive the product and verify you are right we will send you the right product immediately. Obviously www.haloheadband.online will take care of the shipping costs.
• If you simply don´t like the product we will refund you the amount you have previously paid and we will transfer the amount of the shipping costs into your bank account.
• If you want to change it for another product we will take care of the shipping costs of the first change.

Warranty

Our products have one year warranty against manufacturer defects. If you identify a warranty defect you should send us an email to halo@haloheadband.online telling us the details of the claim and send us the item to the address we will specify. We will keep you posted about the status of your claim at all times.